PHARMACEUTICAL SERVICES IN PHARMACIES : RESEARCH IN THE BANJARBARU AREA

Kartinah, Nani PHARMACEUTICAL SERVICES IN PHARMACIES : RESEARCH IN THE BANJARBARU AREA. PHARMACEUTICAL SERVICES IN PHARMACIES : RESEARCH IN THE BANJARBARU AREA.

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Official URL: http://farmasi.unpad.ac.id/ispst2016/

Abstract

ABSTRACT Pharmaceutical services activity at pharmacies should implement the Government standard. The aim of this study was to measure the quality of pharmaceutical services. The research design was a cross-sectional study using Government guidelines for pharmaceutical services in pharmacies. The participant of this research were 21 pharmacist and 42 pharmacist assistant at 21 pharmacies in the area of the North and South Banjarbaru in January to March 2015. The instrument was originally developed to measure pharmaceutical services quality focused on clinical pharmacy services, inventory control, administrative, facilities and infrastructure, and evaluation of services quality. The result showed that only 19,05% of pharmacies were included on best category of the pharmaceutical services. Focused on the services, 76,19% of pharmacies were best on clinical pharmacist services; 100% were best in inventory control; 57,14% good enough on administrative; 42,86% at best category and good enough category for facilities and infrastructure; and 42,86% good enough for evaluation quality services. These shows that pharmaceutical services at pharmacies in North and South Banjarbaru areas have not implemented the Government standard yet. Keywords: Pharmaceutical services, Banjarbaru, Pharmacies

Item Type: Article
Subjects: R Medicine > RS Pharmacy and materia medica
Depositing User: Mr Arief Mirathan - Eka Setya Wijaya
Date Deposited: 07 Dec 2016 01:49
Last Modified: 17 Mar 2017 03:01
URI: http://eprints.unlam.ac.id/id/eprint/1422

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